Past Due Notice Letter Template

PAST DUE NOTICE - URGENT SENT VIA CERTIFIED MAIL - RETURN RECEIPT REQUESTED [Your Company/Business Name] [Your Address] [City, State, ZIP Code] [Phone Number] [Email Address] [Date] [Customer Name] [Company Name, if applicable] [Address] [City, State, ZIP Code] Re: PAST DUE NOTICE - Immediate Payment Required Invoice Number(s): [INVOICE NUMBER(S)] Amount Past Due: $[AMOUNT] Days Past Due: [NUMBER] NOTICE OF PAST DUE ACCOUNT: Dear [Customer Name]: Despite previous reminders, your account remains seriously past due. This letter serves as formal notice that immediate payment is required. ACCOUNT SUMMARY: Invoice Number | Invoice Date | Due Date | Amount Due -----------------|---------------|-------------|------------ [INV-XXXX] | [DATE] | [DATE] | $[AMOUNT] [INV-XXXX] | [DATE] | [DATE] | $[AMOUNT] [Additional invoices as needed] Original Amount Due: $[AMOUNT] Late Fees Assessed: $[AMOUNT] Interest Charges: $[AMOUNT] Payments Received: -$[AMOUNT] ───────────────────────────────── TOTAL NOW DUE: $[TOTAL] STATUS: [NUMBER] DAYS PAST DUE PAYMENT REQUIRED: You must remit payment of $[TOTAL AMOUNT] immediately upon receipt of this notice. Payment may be made by: ☐ Check payable to [YOUR BUSINESS NAME] ☐ Credit card at [PHONE NUMBER] or [WEBSITE] ☐ Bank transfer (contact us for details) ☐ Online at [PAYMENT PORTAL] Mail payment to: [Your Address] [City, State, ZIP Code] CONSEQUENCES OF NON-PAYMENT: If payment is not received within [NUMBER - typically 10] days of this notice, we will be forced to take the following actions: ☐ Suspend your account and all services ☐ Report your account to credit bureaus ☐ Turn your account over to a collection agency ☐ Pursue legal action to recover the debt ☐ Seek recovery of collection costs and attorney's fees ☐ [Other applicable consequences] PREVIOUS COMMUNICATIONS: We have previously contacted you regarding this past due balance: ☐ Invoice sent: [DATE] ☐ First reminder sent: [DATE] ☐ Second reminder sent: [DATE] ☐ Phone call attempt: [DATE] ☐ Email sent: [DATE] Despite these efforts, payment has not been received. IF YOU ARE EXPERIENCING FINANCIAL DIFFICULTIES: If you are unable to pay the full amount, please contact us immediately at [PHONE NUMBER] to discuss payment arrangements. We may be able to work with you on a payment plan, but only if you contact us before this matter is escalated. Payment Plan Request: ☐ I am interested in setting up a payment plan ☐ I can pay $_______ per [week/month] ☐ Please contact me at: _________________ DISPUTE NOTICE: If you believe this bill is in error, you must notify us in writing within [NUMBER] days of receiving this notice. Your written dispute must include: - Your name and account number - The specific amount you are disputing - The reason for your dispute - Any supporting documentation Send disputes to: [DISPUTE ADDRESS OR EMAIL] IMPORTANT LEGAL NOTICE: This is an attempt to collect a debt. Any information obtained will be used for that purpose. [If applicable for debt collection compliance:] Unless you notify us within 30 days after receiving this notice that you dispute the validity of the debt, we will assume the debt is valid. If you notify us in writing within 30 days that you dispute the debt, we will obtain verification of the debt and mail it to you. ACT NOW: This matter requires your immediate attention. Failure to respond will result in the actions described above without further notice. To resolve this matter today: 1. Call: [PHONE NUMBER] 2. Email: [EMAIL] 3. Pay online: [WEBSITE] 4. Mail payment to address above Sincerely, [Your Signature] [Your Name] [Title] [Company Name] --- For Office Use Only: Account Number: ________________ Total Past Due: $________________ Days Past Due: ________________ Notice Level: ☐ 30-day ☐ 60-day ☐ 90-day ☐ Final Certified Mail #: ________________ Date Sent: ________________ Next Action Date: ________________